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Figure 9.1 CSR Model Integrating Driving Factors, Implementation, Objectives, Vision, Scope,
                  and Outcomes

                                                        Corporate
                                                       Governance




                                                                       Firm’s Performance


                                                                                            Financial
                                                                                          Performance


                                                                                           Image and
                                                                                          Identification

                       Shareholders             Strong and      Environment              Reputation and
                                                short-term                                 Credibility

                                                Light and        Society
                         Board                  long-term                                   Brand

                                   Internal Drivers
                       Managers                                  Economy                   Public Trust

                                                                                           Customer
                       Stakeholders             Vision        Dimensions and               Satisfaction
                                                               Implementation

                       Employees                                                           Purchase
                                                                                           Intent on
                                                                                               i

                       CSR Drivers                        CSR                           CSR Corporate
                                                                                        Value Creation

                        Customers


                       Competitors           Target and           Scope
                                             Responsibility

                                   External Drivers
                       Government
                       s                      Philanthropic        Internal
                        Industry                Ethical            Local



                         NGOs                   Economic          National

                                                 Legal            Regional
                         Media

                                                                   Global




                  Source: Fallah Shayan, N.; Mohabbati-Kalejahi, N.; Alavi, S.; Zahed, M.A. (2022)

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