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Figure 9.1 CSR Model Integrating Driving Factors, Implementation, Objectives, Vision, Scope,
and Outcomes
Corporate
Governance
Firm’s Performance
Financial
Performance
Image and
Identification
Shareholders Strong and Environment Reputation and
short-term Credibility
Light and Society
Board long-term Brand
Internal Drivers
Managers Economy Public Trust
Customer
Stakeholders Vision Dimensions and Satisfaction
Implementation
Employees Purchase
Intent on
i
CSR Drivers CSR CSR Corporate
Value Creation
Customers
Competitors Target and Scope
Responsibility
External Drivers
Government
s Philanthropic Internal
Industry Ethical Local
NGOs Economic National
Legal Regional
Media
Global
Source: Fallah Shayan, N.; Mohabbati-Kalejahi, N.; Alavi, S.; Zahed, M.A. (2022)
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